Your privacy matters to us. This Privacy Policy explains exactly what personal data tlcasino collects, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines.
Privacy at a Glance
These cards highlight the core pillars of the tlcasino Privacy Policy. The complete legal text is available in the sections below — please read it in full.
tlcasino only collects personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is needed to deliver our services to you.
All data transmitted between your device and the tlcasino platform is protected using TLS 1.3 encryption. Sensitive data stored on our servers — including payment details and identity documents — is encrypted at rest using AES-256 standards.
As a Philippine resident, you are protected by the Data Privacy Act of 2012 (Republic Act 10173). tlcasino fully respects your rights to access, correct, and request deletion of your personal data. You can exercise these rights by contacting our Data Protection Officer.
tlcasino does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstances. Your information is used solely to operate and improve the tlcasino platform and to comply with our legal obligations.
tlcasino uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyze platform performance. You can manage your cookie preferences at any time through your browser settings.
In the unlikely event of a data breach that affects your personal information, tlcasino will notify you and the National Privacy Commission (NPC) within 72 hours of becoming aware of the incident, in accordance with our obligations under RA 10173.
This Privacy Policy ("Policy") describes how tlcasino ("we," "us," or "our") collects, uses, stores, and protects the personal data of users ("you" or "Player") who access or use the tlcasino platform at tlcasino.cc. This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations. By using the tlcasino platform, you consent to the practices described in this Policy.
tlcasino is an online gaming platform serving players across the Philippines, including those in Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to protecting the privacy and personal data of every player who registers and uses our platform.
This Policy applies to all personal data collected through the tlcasino website at tlcasino.cc, our mobile platform, customer support channels, and any other services we provide. It covers data collected from registered players, visitors who browse the site without registering, and individuals who contact us for support or information.
tlcasino acts as the Personal Information Controller (PIC) with respect to the personal data you provide to us. This means we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, those providers act as Personal Information Processors (PIPs) and are bound by strict data processing agreements.
We encourage you to read this Policy carefully and in full. If you have any questions about how we handle your personal data, please contact our Data Protection Officer (DPO) using the details provided in Section 14.
tlcasino collects the following categories of personal data from players and platform users:
tlcasino does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where expressly required by applicable law or regulation (e.g., facial recognition for identity verification where mandated).
tlcasino collects personal data through the following means:
The majority of personal data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions. You are responsible for ensuring that all information you provide is accurate, complete, and up to date.
When you access and use the tlcasino platform, certain technical and usage data is collected automatically through cookies, web beacons, server logs, and similar technologies. This includes your IP address, device information, browser type, and behavioral data such as pages visited and games played. Please refer to Section 7 for more details on our use of cookies.
We may receive personal data about you from third-party service providers in the following circumstances:
tlcasino uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration & management | Identity, contact, and login data |
| Age & identity verification (KYC) | Identity documents, date of birth |
| Processing deposits & withdrawals | Financial and transaction data |
| Fraud prevention & security monitoring | Technical, usage, and financial data |
| AML compliance & regulatory reporting | Identity, financial, and transaction data |
| Customer support & dispute resolution | Identity, contact, and account activity data |
| Responsible gaming monitoring | Usage, wagering, and behavioral data |
| Platform improvement & analytics | Technical and usage data (anonymized where possible) |
| Promotional communications (with consent) | Contact data and gaming preferences |
tlcasino will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
Marketing Communications: If you have opted in to receive promotional emails or SMS messages from tlcasino, you may opt out at any time by clicking the unsubscribe link in any marketing email or by contacting our support team. Opting out of marketing communications will not affect the delivery of transactional or service-related messages.
tlcasino processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations:
tlcasino does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Policy:
We engage trusted third-party service providers to assist in operating the tlcasino platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity services. All such providers are bound by data processing agreements that require them to process your data only on our instructions and in accordance with applicable data protection law.
tlcasino may be required to disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other government agencies and law enforcement bodies where required by law, court order, or regulatory directive. We will notify you of such disclosures where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of tlcasino's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Policy.
tlcasino does not transfer your personal data outside the Philippines except where necessary to engage internationally-based service providers (e.g., cloud infrastructure). In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with RA 10173.
tlcasino uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the platform, remember your preferences, and analyze how the platform is used. The following types of cookies are used:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the tlcasino platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.
tlcasino does not use third-party advertising cookies or allow external advertisers to place tracking technologies on our platform. Your browsing behavior on tlcasino is not shared with advertising networks.
tlcasino retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Legal & regulatory obligation |
| KYC verification documents | 5 years after account closure | AML / PAGCOR compliance |
| Financial transaction records | 5 years from transaction date | AML / BIR compliance |
| Customer support records | 3 years from last interaction | Legitimate interests |
| Technical & usage logs | 12 months on a rolling basis | Security & fraud prevention |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent |
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures. Where data is anonymized rather than deleted, it may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.
tlcasino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:
While we take all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your tlcasino account credentials and for notifying us immediately if you suspect unauthorized access to your account.
Security Reminder: tlcasino will never ask you for your password via email, SMS, or live chat. If you receive any communication claiming to be from tlcasino and requesting your login credentials, please do not respond and report it to our support team immediately.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by tlcasino:
To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
Exercising your privacy rights will not result in any negative consequences for your tlcasino account, provided that the exercise of those rights does not conflict with our legal obligations (e.g., we cannot delete transaction records that we are required to retain under AML regulations).
The tlcasino platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is a mandatory condition of registration and is enforced through our KYC verification process.
If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the tlcasino platform, please contact us immediately using the details in Section 14 so that we can take appropriate action.
tlcasino takes the protection of minors seriously and supports the responsible gaming initiatives promoted by PAGCOR and other relevant Philippine authorities. We encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms.
The tlcasino platform may contain links to third-party websites or services, such as payment provider portals (e.g., GCash, PayMaya) or game developer pages. These third-party sites operate independently of tlcasino and are governed by their own privacy policies.
tlcasino is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policy of any third-party site you visit before providing any personal data. The inclusion of a link to a third-party site on the tlcasino platform does not constitute an endorsement of that site or its privacy practices.
tlcasino reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or through a prominent notice on the tlcasino platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will be revised each time the Policy is updated. We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Your continued use of the tlcasino platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.
If you do not agree with any changes to this Privacy Policy, you should stop using the tlcasino platform and may request account closure in accordance with the Account Suspension & Closure section of our Terms & Conditions.
tlcasino has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012 and the directives of the National Privacy Commission. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through the following channels:
When submitting a data privacy request, please include your full name, registered email address, and a clear description of your request so that we can verify your identity and process your request efficiently. We aim to respond to all data privacy inquiries within thirty (30) calendar days.
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing RA 10173.
tlcasino is committed to resolving all data privacy concerns promptly and fairly. Your trust is important to us, and we take every privacy inquiry seriously. Our DPO team is trained in Philippine data protection law and is here to help.
Your Data Is Safe With Us
Now that you know how tlcasino protects your personal data, you can enjoy our full game library with complete peace of mind. GCash deposits, instant withdrawals, live casino, slots, and more — all secured and compliant. Must be 21 years or older.